Privacy Policy

At Elvi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website or make a purchase from our ecommerce gifting brand. By accessing our website or providing us with your personal information, you consent to the terms of this Privacy Policy.

Information We Collect:

Personal Information: When you place an order or interact with our website, we may collect personal information such as your name, email address, shipping address, and phone number. This information is necessary to fulfill your orders and provide you with a seamless shopping experience.

Payment Information: We do not directly collect or store your payment information. All payment transactions are securely processed through third-party payment processors, and we do not have access to your credit card details.

Use of Your Information:

Order Fulfillment: We use the information you provide to process and fulfill your orders, including shipping, delivery, and customer service.

Communication: We may use your email address to send you order confirmations, shipping notifications, and updates about your purchase.

Customer Support: We may use your personal information to respond to your inquiries, provide assistance, and address any concerns or issues you may have.

Marketing and Promotions: With your consent, we may send you promotional emails about our products, special offers, and updates. You have the option to opt out of these communications at any time.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you wish to request the deletion of your personal information, please contact us using the information provided at the end of this Privacy Policy. We will make reasonable efforts to accommodate your request, subject to any legal or contractual obligations.

Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

Disclosure of Your Information: We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may disclose your personal information to trusted third parties who assist us in operating our website, conducting our business, and servicing your orders (e.g., shipping carriers).

We may also disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, as required by law.

Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by Elvi. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy: Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to This Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact details].

By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Last updated: 10th August 2023